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Designs, Printed, and Handmade Products

General

• For DIGITAL DESIGNS no files are sent before payment is received in full.
• For CUSTOM designs, you will have free edits for up to one month after your first file is sent.
• Instant downloads do NOT include free edits and are NOT customizable.
• There are no refunds on digital designs once the design has been emailed.
• For MAILED ITEMS, If there is an error to your item on our end, or damage done by the post office, please let me know and I will resend or refund your product.
• All mailed items do include insurance, so any breakages will be replaces if reported to me within 24 hours of receiving the product.
• You can return items if they do not fit your needs if they are NOT custom.
• Custom orders are final unless there is damage.

Content

• Please do note that any errors in content that are approved by the customer will not be refunded.
• Client assumes the responsibility to double check the content on all proofs that Aesthetic Journeys sends you.
• If a proof is approved with a text error, it will be correctly digitally at no extra charge, but there is a 50% charge to reprint any designs with an approved error.

Photos

• Clients may choose to use photos from another studio in one of Aesthetic Journeys designs.
• Photos should be 300 dpi or higher for proper print quality.
• I cannot be held responsible for low photo quality of photos done by any other studio.

Coloring

• Coloring may differ from computer to computer and even printer to printer. We are not responsible for how the coloring may differ on a final product.